Privacy Policy

Last updated: February 2025

Introduction

Welcome to AI Optimiser. We are committed to protecting your personal information and your right to privacy. This privacy policy describes how we collect, use, and share your information when you use our Shopify applications.

Information We Collect

We collect information that you provide directly to us, including:

  • Store information from your Shopify account
  • Product and image data you choose to process
  • Usage data and analytics
  • Contact information when you reach out to support

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your requests and transactions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. You can request deletion of your data at any time by contacting us.

Third-Party Services

Our applications integrate with Shopify and may use third-party services for analytics and infrastructure. These third parties have their own privacy policies governing the use of your information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Objection to processing of your data
  • Data portability

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your data based on your consent, contractual necessity, and our legitimate business interests.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at support@meltdigital.com.